North East London Community ENT Service

Your appointment at Lower Clapton General Practice

  • Location

    Lower Clapton General Practice
    The Portico
    34 Linscott Road
    Lower Clapton
    London
    E5 0RD

  • Accessibility

    • Step-free access
    • Accessible toilets 
  • Appointment times

    08:00–19:00 

  • Contact information

    Email: intermediate.services@nhs.net

    Tel: 020 8683 6734

    Post: Communitas Clinics, Sunley House, 4 Bedford Park, Croydon, CR0 2AP

  • Service provided by

    Communitas Clinics

About your appointment

Patients are to go to Floor B (downstairs), and the HCAs will come to that waiting room to collect them.

Important 

Please do not attend your appointment if you have any Covid, cold or flu-like symptoms.

Please give as much notice as possible if you need to change or cancel your appointment. This way, your appointment can be offered to someone else. 

If you do not attend your appointment and do not give a reason, we may discharge you from the service.

Email: intermediate.services@nhs.net

Tel: 020 8683 6734

Post: Communitas Clinics, Sunley House, 4 Bedford Park, Croydon, CR0 2AP

What to expect

At your appointment, you’ll be seen by one of our specialist ENT doctors and other members of their multi-disciplinary team. They will aim to diagnosis your condition, arrange any investigations necessary and provide treatment to resolve or manage your symptoms. 

We aim to ensure that everything you need can be completed in the first appointment. This will include: 

  • Full consultation 
  • Procedures or hearing tests if required 
  • Initial prescriptions (repeats to be prescribed by GP) 
  • Self-management advice to support you at home 
  • Information leaflets for you to take home
Important 

If your GP has referred you because of dizziness, please note that the assessment in the clinic may include a test or procedure which could affect your balance for a short period of time. We recommend that you DO NOT drive immediately after your clinical appointment.

Getting to your appointment

  • Parking: The closest car park is the Butterfly Walk customer car park. 3 mins away from surgery
  • Bus: The exact bus numbers that run right outside or near the practice include:
     38 (Victoria to Clapton)
     55 (Oxford Circus to Leyton)
     56 (St Bartholomew’s Hospital to Whipps Cross)
     106 (Finsbury Park to Whitechapel)
     242 (Aldgate to Lower Clapton)
     253 (Euston to Aldgate)
     254 (Holloway to Aldgate)
     393 (Chalk Farm to Clapton Nightingale Road)
     425 (Clapton to Stratford)
     488 (Clapton to Dalston Junction)

For more information

Respect for Our Staff 

Our team works hard to provide high-quality service to all. In return, we expect all visitors, clients, and patients to treat our staff with courtesy and respect. We have a zero‑tolerance policy towards harassment, intimidation, discrimination, or abuse of any kind.

Accreditations

  • Cyberessentials plus Cyberessentials plus
  • QAS International QAS International
  • Lloyds Business Excellence Lloyds Business Excellence
  • Disability Confident Disability Confident