Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Communitas Clinics.
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
My appointment was carried out on time and very professionally. A thorough examination, including nasel endoscopy, was carried out only after a detailed explanation of the procedure had been given. Everything was clearly explained and the examination was painless and followed excellent hygiene procedures. The diagnosis was given immediately and the follow-up treatment provided within 10 minutes of the consultation. The period buildings hide an excellent service. Many thanks to all.
Visited September 2024
Communitas Clinics has not yet replied.
-
Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2024
Second time visiting. Got an appointment for the next day from receiving my text. Friendly and relaxing environment for my daughter. Very clean and thoroughly went through things with myself and my daughter.
Visited August 2024
Review titled Communitas Clinics
Replied on 22 August 2024
Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Great hospital
Rated 4 stars out of 5
by Julie Brll - Posted on 19 August 2024
Very efficient and kind service. The hospital is near to me. Easy to park. And the appointment was in time.
Visited August 2024
Review titled Communitas Clinics
Replied on 22 August 2024
Dear Julie, Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Extremely efficient practice
Rated 5 stars out of 5
by Maggie McLintock - Posted on 02 September 2024
Good experience, I was seen quickly and everything explained to me. The Dr I saw was very efficient and helpful
Visited August 2024
Review titled Communitas Clinics
Replied on 04 September 2024
Dear Mrs McLintock, Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Very kind, professional, good with children
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Both the doctor and the assistant were very kind towards both me and my son, they were very professional, efficient and knowledgeable. They knew exactly how to get a small child to cooperate while preserving a good experience. There was almost no wait at all, they provided hand sanitizer to ensure everyone's safety. They answered all my questions and even suggested follow-up appointments. Thank you for a very good experience.
Visited August 2024
Review titled Communitas Clinics
Replied on 15 August 2024
Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Great Service
Rated 5 stars out of 5
by Debbie - Posted on 22 July 2024
My GP referred me to the centre and the waiting list wasn't too long. I received an appointment within about 2-3 months. Communication was good and the Dr was very understanding and helpful.
Visited July 2024
Review titled Communitas Clinics
Replied on 22 July 2024
Dear Debbie, Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Great Doctors
Rated 5 stars out of 5
by Shaz Terblanche - Posted on 12 July 2024
When I had my hearing test the Dr was very kind and patient. When I went back to get my hearing results, the Dr explained everything fully to me, she was very nice and quiet spoken.
Visited July 2024
Review titled Communitas Clinics
Replied on 22 July 2024
Dear Miss Terblanche, Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2024
The doctor was great, and so was his assistant, cheerful and friendly. The waiting time wasn’t long and I was in and out within 20mins. With the diagnosis that I needed
Visited July 2024
Review titled Communitas Clinics
Replied on 31 July 2024
Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Very efficient and friendly.
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
Quick attentive and caring. Staff were knowledgeable and answered all questions A much better way of receiving initial treatment.
Visited July 2024
Review titled Communitas Clinics
Replied on 22 July 2024
Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled ENT inspection
Rated 5 stars out of 5
by Roger law - Posted on 22 July 2024
Had call day before to check I was attending, experienced a well oiled practice. Comvinient Appointment on a Saturday so I did not need time off work
Visited July 2024
Review titled Communitas Clinics
Replied on 22 July 2024
Dear Mr Law, Thank you for your positive comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure the feedback is shared with the team. Regards Quality Team Communitas Clinics
Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Communitas Clinics.
Reviews
-
Review titled Vertigo
Rated 5 stars out of 5
by DAVID FECAMP - Posted on 28 June 2024
Very good service as usual. Easy appointment and very efficient.i was seen promptly and received good advice
Visited June 2024
Review titled Communitas Clinics
Replied on 10 July 2024
Dear David, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Great practice
Rated 4 stars out of 5
by Halil Martinaj - Posted on 19 June 2024
The doctor was very kind to my son and I, and was very detailed in her explanations regarding my issue, why I have faced the issue and what precautions I need to take.
Visited June 2024
Review titled Communitas Clinics
Replied on 27 June 2024
Dear Mr Martinaj, Thank you for your positive feedback - we are thrilled to hear that you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Great people
Rated 5 stars out of 5
by Rebecca Milne - Posted on 12 June 2024
I was quickly seen by the friendly nurse who told me they were running on time and wouldnt be long. I was asked thorough questions by the ENT who explained what she was doing, made sure i was comfortable and gave me good advice
Visited June 2024
Review titled Communitas Clinics
Replied on 27 June 2024
Dear Mrs Milne, Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Poor service - no help whatsoever!!
Rated 1 star out of 5
by Deni - Posted on 30 June 2024
I left my appointment very disappointed with the treatment. I went in reporting frequent blood clots coming from my nose. I was concerned about cancer or the like. It was not taken seriously, and I left with treatment two years ago for a different problem. Extremely disappointed. I am still experiencing clots!!
Visited June 2024
Review titled Communitas Clinics
Replied on 10 July 2024
Dear Deni, We are sorry to hear that you did not have a pleasant experience with our services. If you would like us to investigate it further, please email us on communitas.complaints@nhs.net. Regards Quality Team Communitas Clinics
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2024
Booking was the problem as I was placed on waiting list until I called to chase it up but the staff members that attended to me where good.
Visited May 2024
Review titled Communitas Clinics
Replied on 22 May 2024
Thank you very much for your comment. We are thrilled to hear you had a positive experience with our services. We are currently working with our booking team to streamline our processes. Regards Quality Team Communitas Clinics
-
Review titled Excellent treatment
Rated 5 stars out of 5
by Sarah Wells - Posted on 29 May 2024
The ENT consultant was excellent in the procedure and explained what would happen throughout. The assistant was also very professional. They both put me at ease.
Visited May 2024
Review titled Communitas Clinics
Replied on 03 June 2024
Dear Miss Wells, Thank you so much for your positive comments - we are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Pleasantly surprised
Rated 5 stars out of 5
by Josephine Kay - Posted on 14 May 2024
Pleasant nursing staff. Fully put at my ease. Felt totally relaxed the entire time. Told what was happening every step of the way. Needed antibiotic ear drops after. The prescription was emailed to my own chemist and they delivered it to me the following day. I was told exactly how to use the drops and how long to use them for. Was told I should come back in two weeks time.
Visited May 2024
Review titled Communitas Clinics
Replied on 15 May 2024
Dear Mrs Kay Thank you for your comment. We are thrilled to hear you had a positive experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Very satisfied
Rated 5 stars out of 5
by Lorraine Travi - Posted on 19 May 2024
I had a very bad ear infection which my Gp had to refer to the clinic for as she was unable to treat me further. I was anxious about how long I’d have to wait due to the symptoms but I needn’t have! I was seen within a few weeks. The Doctor was very helpful and gave me advice going forward. He also referred me to audiology and I am waiting for the appointment now. I would recommend this service
Visited May 2024
Review titled Communitas Clinics
Replied on 22 May 2024
Thank you very much for your comment. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
-
Review titled ENT scan results
Rated 4 stars out of 5
by Cristina - Posted on 09 May 2024
The experience was positive. The doctor was polite and respectful. I was seen on time. Everything was explained clearly and I had the opportunity to ask questions.
Visited May 2024
Review titled Communitas Clinics
Replied on 15 May 2024
Dear Cristina, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Straight forward practice
Rated 3 stars out of 5
by Richard Burnett - Posted on 08 April 2024
Waited over five weeks to get an appointment. Still had to call the surgery to book my appointment rather than them contacting me.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Dear Richard Thank you for your feedback and we are sorry that the services provided were not to the expected standard. If you would like to look into this matter more closely, please send us an email on community.complaints@nhs.net Regards Quality Team Communitas Clinics
Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Communitas Clinics.
Reviews
-
Review titled A good experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I was seen on time by the ENT team. They were pleasant and helpful and the micro suction was completed very well.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
Excellent ENT doctors - very helpful, kind and knowledgeable. Provided lots of advice and an effective treatment plan. Finally understand what the problem was. I would certainly recommend
Visited April 2024
Review titled Communitas Clinics
Replied on 17 April 2024
Thank you very much for your response. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Appointment Experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My ENT Appointment at Halley Stewart Clinic was easy to attend, Park, find department/room location for testing, have test completed and procedures explained. The pre-attendance information received by text was timely and precise. All in all was a very good experience conducted without delay or issues. Thank you.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Efficient and helpful
Rated 4 stars out of 5
by Judith - Posted on 01 May 2024
I was given time to explain my particular symptoms and history. Advice given was clear and detailed.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Convenient location
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2024
I was called for an examination at short notice which suited me fine as the location was very nearby with easy parking. I had a short wait before seeing the doctor who asked me relevant questions relating to my consition after reading notes from my GP. He concluded I would be referred on again for further investigations.
Visited April 2024
Review titled Communitas Clinics
Replied on 15 April 2024
Thank you for your comment. We are thrilled that you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Excellent service
Rated 5 stars out of 5
by Ruth Coates - Posted on 25 April 2024
I have been seen twice by different consultants and both have given excellent service, with giving me a clear understanding of what I need to do with alternatives and follow ups. Couldn’t recommend more
Visited April 2024
Review titled Communitas Clinics
Replied on 29 April 2024
Dear Ms Coates, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Prompt and Professional
Rated 4 stars out of 5
by Emily Barton - Posted on 07 March 2024
The telephone consultation was very good. The call was prompt and on time. The doctor made good effort to confirm she was speaking to the correct person. The information given was informative and my questions for confirmation were answered clearly; no jargon! The doctor was polite, respectful and caring. I'm really impressed! Thank you 😊
Visited March 2024
Review titled Communitas Clinics
Replied on 11 March 2024
Dear Emily Thank you for your comments. We are pleased to hear you had a positive experience with your services and will ensure this is shared with the team. Many thanks Quality Team Communitas Clinics
-
Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
Welcoming, on time, reassuring, provided relevant info, gentle and kind. Informative, would highly recommend
Visited March 2024
Review titled Communitas Clinics
Replied on 14 March 2024
Thank you for your feedback. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Very good service
Rated 5 stars out of 5
by MR STEPHEN MELTON - Posted on 19 March 2024
The doctor and nurse were very helpful and professional in there job. Friendly and easy to talk to.
Visited March 2024
Review titled Communitas Clinics
Replied on 20 March 2024
Dear Stephen, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Many thanks Quality Team Communitas Clinics
-
Review titled Kind Professionals
Rated 4 stars out of 5
by Emily Barton - Posted on 06 March 2024
I arrived a little late for my appointment. The nurse who greeted me was pleasant and ushered me into the consulting room with reassurances not to worry. The consultant was polite and friendly. He explained that I may not get as much time with him as I needed. He was gentle during the examination, careful to explain what he was doing. I did not feel rushed at anytime. After the examination, I was given aftercare advice. I was so pleased at the kind professional way that I was treated. I felt well and uplifted. Thank you One observation: I called ahead and spoke to a receptionist to say that I was running late. No message was given. It would be helpful if this could be facilitated.
Visited March 2024
Review titled Communitas Clinics
Replied on 07 March 2024
Dear Emily, Thank you very much for your feedback. We are pleased to hear you had a good experience with our services. We have also noted your observation. I would be very grateful if you could email us on swlicb.communitas.quality@nhs.net and provide us with the date of your appointment with us as well as your credentials so that we can look into this matter in more detail? Many thanks Quality Team Communitas Clinics
Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Communitas Clinics.
Reviews
-
Review titled Good and more sensitivity needed
Rated 4 stars out of 5
by Susan Barrett - Posted on 18 March 2024
I went for hearing tests then follow up the next day. I was five minutes late due to two sets of roadworks and difficulty finding a parking place. The person was quite abrupt when I arrived which upset me. I was aware I was five minutes late but the traffic and parking had taken up more than the thirty minutes extra time I had allowed. I am pretty sensitive still since I’m still recovering from having a ventriculoperitoneal shunt fitted only last May. There was no record of this surgery, which was the reason I attended as I felt my hearing had changed. The audiologist softened towards me and was only able to test one ear due to the close proximity of the shunt to the other ear. My follow up appointment the next day with the doctor was very helpful and I’m awaiting to see if I need to be referred to another hospital to have my right ear tested.
Visited March 2024
Review titled Communitas Clinics
Replied on 20 March 2024
Dear Susan, Thank you for your positive feedback. We are pleased to hear you had a pleasant experience with our services. We will look into your concerns regarding the hearing test and will share with the team. Many thanks Quality Team Communitas Clinics
-
Review titled Great practice & service
Rated 5 stars out of 5
by R.Rumjon - Posted on 28 March 2024
I was completely impressed with their professionalism and care I received . Seen and examined on time and staff were very friendly friendly and made feel comfortable. Kept reassuring me throughout the process and made me relaxed and calm. Reassurance and explanations given all along during the process.
Visited March 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Positive experience
Rated 5 stars out of 5
by Heather - Posted on 14 March 2024
I got to my appointment early and was seen straight away I was seen for a hearing test the man who i saw was friendly and explained everything clearly
Visited March 2024
Review titled Communitas Clinics
Replied on 14 March 2024
Dear Heather, Thank you for your feedback. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Great appointment
Rated 5 stars out of 5
by Lorraine Westfield - Posted on 02 April 2024
Was seen straight away, everything explained in detail, very happy with appointment, informed what would happen next doctor and nurse very kind and professional felt at ease
Visited March 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Dear Lorraine, Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
-
Review titled Professional staff
Rated 4 stars out of 5
by Anonymous - Posted on 22 March 2024
I attended the clinic and the all the staff were friendly and courteous. They were all very professional and the consultant took time to explain what she was going to do and what might be the cause. She was also gentle in carrying out the piece of equipment I needed up my nose. The only issue was that I couldn’t have a full hearing test as a piece of equipment was broken. I was informed of this on arrival and they did the best they could at the time and if it was required they would book a further test if needed. They did keep me informed of what was going on.
Visited March 2024
Review titled Communitas Clinics
Replied on 27 March 2024
Thank you for your feedback - we are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
-
Review titled Great practice
Rated 5 stars out of 5
by Wayne BRUYNS - Posted on 22 February 2024
The reception staff are always friendly; practice is clean and I never have to wait more than 5 minutes to be seen. The GP who vacuumed by ears was informative, gentle and efficient.
Visited February 2024
Review titled Communitas Clinics
Replied on 07 March 2024
Dear Wayne, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Many thanks Quality Team Communitas Clinics
-
Review titled Excellent care and attention, thank you
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2024
Seen promptly by ENT consultant, choice of appointment, expert and friendly care. Cannot ask for more!
Visited February 2024
Review titled Communitas Clinics
Replied on 07 March 2024
Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Many thanks Quality Team Communitas Clinics
-
Review titled Excellent service
Rated 5 stars out of 5
by Jane Alison Saxelby - Posted on 21 February 2024
Very efficient and polite and punctual. I was seen promptly and treated with the greatest of respect. I felt lije a person not a number
Visited February 2024
Review titled Communitas Clinics
Replied on 07 March 2024
Dear Jane, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team Many thanks Quality Team Communitas Clinics
-
Review titled ENT at Halley Stewart Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
The appointments run on time and all of the staff, including those in training are very comforting. They made sure my daughter knew what they were doing, and made sure she was comfortable and happy throughout her ear appointment. Also no question was left unanswered. Thank you for this service.
Visited February 2024
Review titled Communitas Clinics
Replied on 19 February 2024
Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Many thanks Quality Team Communitas Clinics
-
Review titled Efficient service
Rated 5 stars out of 5
by Katie D - Posted on 12 February 2024
The ENT clinic is an incredibly smooth and efficient service. I was in and out in literally no time at all, endoscopy done with instant feedback/diagnosis and clear treatment plan. It was very efficient yet did not feel rushed. Friendly staff too.
Visited February 2024
Review titled Communitas Clinics
Replied on 19 February 2024
Dear Katie, Thank you for your positive feedback. We are thrilled to hear you had a pleasant experience with our services. Many thanks Quality Team Communitas Clinics