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South East London ENT Service2024-07-11T14:06:46+00:00

South East London ENT Service


The Ear, Nose and Throat service provides care for NHS patients across Greenwich and Bexley, Bromley, Lambeth, South Lewisham and Southwark under a contract with the South East London Integrated Care Board (ICB).

We provide patients and GPs with specialist advice and treatment for a range of ENT conditions. Our specialist ENT doctors and their multi-disciplinary team aim to diagnose your condition, arrange any investigations necessary and provide treatment to resolve or manage your symptoms.

Your referral

Your GP can organise a direct referral to us and we will ensure that you are seen in the right place, by the right clinician at the right time:

  • Your GP will complete a referral form for you and send it to us via the NHS e_referral system
  • Your referral will be reviewed by an ENT specialist within 5 working days who will decide where it is most appropriate for you to be seen
  • In some cases, you will not need an ENT appointment and we will provide your GP with a treatment plan so that they can treat your condition in your practice
  • If you require hospital treatment, our administration team will organise an alternative appointment for you at your preferred choice of hospital and you will be sent an appointment confirmation letter including options to change your appointment and hospital where possible
  • If it is most appropriate for you to be seen within a community ENT Service, a member of the administration team will contact you via telephone in the first instance to offer you an appointment
  • In some cases, it would be beneficial for you to have a hearing test before your ENT appointment. Our administration team will contact you via telephone to arrange this appointment within our service

Your appointment

On the day of your appointment, you will be collected from the waiting room by one of our dedicated Health Care Assistants who will guide you to the clinic room where your ENT specialist / Audiologist will greet you. Our team may be wearing a face mask and you may be asked to wear one too.

We aim to ensure that everything you need can be completed in the first appointment. This includes:

  • Full consultation
  • Procedures if required
  • Hearing tests
  • Medication advice to take to your GP
  • Self-management advice to support you at home
  • Information leaflets for you to take home


Our qualified clinicians are able to complete a wide range of nonsurgical procedures as part of your appointment. You do not need to do anything different on the day of your appointment and none of the procedures we carry out will require general anaesthetic or sedation.

Your clinician will fully explain the procedure to you during your appointment and provide you with information to take home with you if needed.

In some cases, our clinicians may offer you local anaesthetic prior to the procedure however this is usually not needed.

If your GP has referred you to Ear Nose and Throat regarding DIZZINESS, please note that the assessment in the clinic may
include a test or procedure which could affect your balance for a short period of time. Therefore, we recommend that you DO NOT
drive immediately after your clinical appointment. Following any other ENT procedure, you will usually be able to carry on your day as you normally would.


Our Dermatology Clinical Team:

  • Ms Esther Blenke (ENT Consultant and Clinical Lead)
  • Mr Konstantinos Ballas (ENT Consultant)
  • Mr Laurie Springford (Associate Specialist)
  • Mr Omer Khalid (Associate Specialist)

Contact us

By email: intermediate.services@nhs.net

By telephone: 020 8683 6734

By post: Communitas Clinics, Sunley House, 4 Bedford Park, Croydon, CR0 2AP

Clinic Locations

You will be offered an appointment at one of our clinic locations:

Address: 8 Pegler Square, London, SE3 9GR

Address: 19 Homefield Rise, Orpington BR6 0FE

Address: 195-197 Perry Vale, London, SE23 2JF

Address:  1 Palace Road, London, SW2 3DY